By accessing and using the internet services provided by PDS Server Network Pvt. Ltd., a private limited company established in 2013 and headquartered at Suaraha Chowk, Tandi, Chitwan, Nepal, all users agree to be legally bound by the terms and conditions outlined herein. These terms apply to all customers and users of our services and systems, and continued use of our services implies acceptance of all terms, including any modifications made from time to time.
PDS Server Network Pvt. Ltd. was founded with the vision to deliver the most affordable internet connectivity across Nepal. While we strive to ensure uninterrupted, reliable service to our customers, users acknowledge that all services provided are subject to technical feasibility, coverage limitations, and applicable government laws and telecommunications regulations. The availability of service may vary depending on location, network congestion, maintenance activities, or other operational factors. Therefore, the company does not guarantee continuous or error-free service at all times.
The company reserves full rights to alter, suspend, or terminate any part of the service, including promotional offers, without prior notice in the event of a breach of terms by the customer. Grounds for such action may include, but are not limited to, misuse of services, violation of laws, failure to pay bills, or the use of services in a manner that interferes with the integrity or security of our network. Users are strictly prohibited from engaging in unlawful or malicious activities through their internet connection. This includes hacking attempts, spamming, sending or distributing viruses or malware, unauthorized access to networks or data, and the distribution of prohibited content under national or international law.
Customers are solely responsible for ensuring that their hardware and software systems are compatible with and secure for use with our internet services. PDS Server Network Pvt. Ltd. shall not be held liable for any loss of data, damage to equipment, service interruption, loss of productivity, or financial losses caused directly or indirectly by the use or misuse of our services.
Service fees, including subscription charges, installation costs, and renewal fees, must be paid in full and on time as per the billing schedule agreed upon during registration. Non-payment or delayed payment may lead to service suspension or permanent disconnection without any liability on the part of the company. Any applicable late fees or reconnection charges will be the responsibility of the customer.
Promotional offers, discounts, or service packages introduced by the company are temporary and subject to change or withdrawal at any time without prior notice. These offers are governed by specific terms, and misuse may lead to immediate cancellation of benefits.
PDS Server Network Pvt. Ltd. advises all customers to regularly check our official website for updates to these terms and conditions. Continued use of our services after changes are published constitutes acceptance of those changes. If users do not agree with any part of these terms, they must discontinue the use of our services immediately.